October 03, 2006

Emotion and Usability

Check out the Via Interaction blog posting where Director of Interactive Development, Tim Beidel, talks about the connection between Emotion and Usability citing a Washtington Post article.

This definitely sounds like an area where research and the creation of methodologies are required.

2 Comments:

Blogger Kelly said...

greg - we've been doing a lot of research and testing for 'emotional' and 'practical' quotients on a user experience scale. while the methodology is still in progress, we've been noting the differences between practical responses in testing (such as task analysis, time to completion) versus emotional responses (such as 'this meets my needs') and combining the scores to create a user experience total. research has become 'more than usable' noting if we like the experience, if we feel the experience is useful, if it meets our needs and desires. this feeds into lifestyle design as a whole, which is another topic i think i will start addressing in both blogs and articles.

5:09 AM  
Blogger GFields said...

Sounds like great research ... along the lines of work Frank Spillers has done.

Please keep me in the loop Kelly as it's an area of interest.

I do have 3 studies coming up that tackle the area of emotional response from the slightly difference perspective of the degree to which those responses can be attributed to product/corporate brands.

While the upcoming studies are for clients, I will share high-level overviews where possible.

5:06 PM  

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